FAQ's
Frequently Asked Questions:
Location and Contact
1135 N Wilson Way, Stockton, CA 95205
(209) 942-0332
Email: info@superiorthrift.com
Hours
Monday - Saturday 10AM-6PM
Sundays Closed
Holidays we are Closed: Easter, Thanksgiving, Christmas
*** Items not allowed into the store: Large Bags & Backpacks, Pets, Food or Drinks, Strollers, All Hoodies must be worn down. We have a locked locker service that we can put your bags, stroller etc. in. We give out a ticket to match up your belongings, please don't lose it.
***We have a separate Entrance and Exit. Please Enter through the Entrance door and Exit through the Exit Door to not hinder the flow of traffic.
***We no longer have dressing rooms available; however we will have a 5 Day Return policy on CLOTHING. Tags must still be attached, and in their original placement and you MUST have your receipt.
Discounts & Coupons - Go to our discount page
Returns? Check our Return Policy
Items that are missing a price or price tag
if you are interested in an item that is missing a price, we will take down your information and the item will be re-priced by the next morning, except for on Saturdays, where the item will be repriced on MONDAY Morning. We will hold the item for you until 11 AM, after 11 AM the item will return to the sales floor. You can call us at 8 AM to ask what the price is, so you don't waste a trip. We Open at 10 AM Monday through Saturday.
Donations
We accept donations at our back gate located on Pinchot St. (across from our back parking lot)
Donation hours are:
Monday- Saturday: 8:00 AM-3:00 PM
Sunday - NO donations Accepted as we are closed.
Holidays- NO Drop Offs Accepted
If you don't see an employee, please use our buzzer, this will alert someone to come out
Please know that we accept items at our discretion, and we may turn away your item(s).
Items we do NOT accept:
Large Appliances (washers, dryers, hot water heaters, refrigerators etc.)
Mattresses, Bed Frames & Box Springs- You may want to contact https://byebyemattress.com/ it's a recycling program for mattresses.
Items that are broken (an exception is televisions, as we WILL Accept and recycle ALL TV's that we cannot sell in the store)
Furniture with rips, broken pieces, stains, odors or pet hair (all furniture is subject to inspection)
Children's Car Seats & Cribs
Tires & Hazardous Materials
If you have questions, or are unsure PLEASE call or email us ahead of time, so you won't be turned away and waste a trip (209) 942-0332 info@superiorthrift.com
PLEASE PLEASE PLEASE double check your boxes, containers, pockets of clothing etc. before you donate!
We've found Money, Important Documents including birth certificates, Jewelry and other valuable items while sorting and we have no way to contact you to get those items back to you!
We have a large facility, if you've donated something by accident, it's next to impossible for us to find. We have a very fast turnaround time, so that item you donated yesterday could possibly be sold the same day.
Consignment or Purchase of items:
We are NOT a consignment store, and we do not buy items from individuals.
Delivery and Pickup
We do NOT currently pick up items, and we currently do not offer delivery.
In-store and Pickup for Web Store
View our shipping policy.
Web Store Payment
Payment must be made through the webstore, you cannot pay for the item at the registers.
Web Store Shipping
We ship during business weekdays. We try to ship by the next business day, but in some cases please allow 2-3 days for process of shipment.
Photos/resellers- Resellers please note all photos and verbiage, unless otherwise noted are copyrighted by Superior Thrift, and we do not give permission to use our photos for your listings. If we find that you have used our photos or other content we will issue a take down notice and file a complaint with the company you are listing with.