Call (209) 942-0332 | Address 1135 N Wilson Way, Stockton, CA 95205

FAQ's

Frequently Asked Questions:

Location and Contact

1135 N Wilson Way, Stockton, CA 95205
(209) 942-0332
Email: Info@superiorthrift.com


Hours

Monday - Saturday 9AM-9PM
Sunday 10AM - 7PM
Days Closed: Easter, Thanksgiving, Christmas


Where to get Coupons

We have weekly coupons in The Shopaholic and Neighborhood Shopper snail mail circulars.
You should find them in your mail box if you live in Stockton, Lodi, and Manteca.

We send out exclusive coupons 1-2 times a month through our email list.
To get on our email list we will need your EMAIL address (not physical address)
you can send your email address to Info@superiorthrift.com, or send us a message here through our contact form.


Return Policy

all items are sold as is. We do not accept returns. Please ask for assistance, and make use of our electrical outlets in the electronics department prior to purchasing your item. Our employees are more than happy to help and will demonstrate an item (if possible).

Please check clothing for missing buttons, holes etc. If an item is damaged please do not ask for a discount on that item, we will say no.
 

Items that are missing a price or price tag

if you are interested in an item that is missing a price, we will take down your information and the item will be re-priced by the next morning. We will hold the item for you until 10 AM, after 10 AM the item will return to the sales floor. You can call us at 8 AM to ask what the price is, so you don't waste a trip. We Open at 9 AM.

Donations

We accept donations at our back gate located on Pinchot St.
(across from our back parking lot)

Donation hours are
Monday- Friday: 7AM-6PM
Saturday & Sunday: 8AM-3PM


If you don't see an employee, please use our buzzer, this will alert someone to come out

Please know that we accept items at our discretion, and we may turn away your item(s).


Items we do NOT accept:

Large Appliances (washers, dryers, hot water heaters, refrigerators etc.)
Mattresses & Box Springs- You may want to contact https://byebyemattress.com/ it's a recycling program for mattresses.
Items that are broken or dirty (an exception is televisions, as we WILL Accept and recycle ALL TV's that we cannot sell in the store)
Furniture with rips, broken pieces, stains, odors or pet hair (all furniture is subject to inspection)
Children's Car Seats & Cribs
Tires & Hazardous Materials

If  you have questions, or are unsure PLEASE call or email us ahead of time, so you won't be turned away and waste a trip  (209) 942-0332 info@superiorthrift.com



PLEASE PLEASE PLEASE double check your boxes, containers, pockets of clothing etc before you donate!

We've found Money, Important Documents including birth certificates, Jewelry and other valuable items while sorting and we have no way to contact you to get those items back to you!

We have a large facility, if you've donated something by accident, it's next to impossible for us to find. We have a very fast turnaround time, so that item you donated yesterday could possibly be sold the same day.
 

Consignment or Purchase of items:

We are NOT a consignment store, and we do not buy items from individuals.

Delivery and Pickup
we do NOT currently pick up items, and we no longer offer delivery of purchased items.


Online Web Store

Items on the web store are separate from items in the physical store, and are not out on the floor to be purchased.

Web Store Discounts and Coupons

In-store Coupons, Sales and Discounts are not applicable for the website store.
We do have sales and discounts on the web store, check back often and check our facebook page for announcements. https://www.facebook.com/superiorthriftstore/

In-store Pickup for Web Store

you may pick up the item you purchased from the web store at the physical store, but you MUST check the in-store pickup box when you make your payment, otherwise you will be charged for shipping and your item will be shipped to you. You have 10 days from the time you purchase your item to pick it up, or the amount of purchase will be refunded to you and the item will no longer be available to be picked up. Items can only be picked up during the hours the store is open. You will be required to show your receipt at the time of pickup; this may be printed or shown from device.

Web Store Payment

Payment must be made through the webstore, you cannot pay for the item at the registers.

Web Store Shipping

we ship during business weekdays. We try to ship by the next business day, but in some cases please allow 2-3 days for shipment.