Shipping
Our shipping department fulfills orders during business weekdays. We try to ship by the next business day, but in some cases please allow 2-3 days for process of shipment.
Helpful HInt: Shipping is auto calculated by weight/size of container and by distance. If you are trying to purchase multiple items and you find that your orders shipping is very expensive $$$, try removing a heavier item and recalculate your total.
Please email us at info@superiorthrift with any questions.
Please Note:
If you are local, and would like to pick up the item you are purchasing in-store, please check the pickup in-store box during checkout!
If the checkbox is not checked, a shipping charge will be added to your checkout total and your item will be queued to ship!
Lost or missing Shipment?
Please contact us via email at info@superiorthrift.com
If your package goes missing contact us ASAP, so we can open up an inquiry/investigation with the shipping carrier. If you do not contact us within 30 days of the delivery window (45 days for international delivery) we will not be able to offer any sort of compensation or refund. UPS and USPS only keeps tracking information for a limited amount of time. Please be aware that “shipping confirmation”, “out for delivery” and “delivered” notices go to the email address and/or phone number you provide with your shipping information, so please provide correct information.
We are not liable/responsible for stolen packages. Our system keeps track of delivery information sent to us from UPS & USPS, and if UPS or USPS shows as delivered, we will not be able to issue a refund. Please keep on top of your tracking as it is sent with shipping confirmation and will give up to date information of where your shipment is.
If you believe that your package has been stolen, please contact your local authorities as well as the U.S. Postal Inspector (if shipment was sent via USPS). USPS has a police force that investigates mail theft. While neither of these options may be able to get your package back, they can help law enforcement better understand and map crime rates in your area.
Helpful HInt: Shipping is auto calculated by weight/size of container and by distance. If you are trying to purchase multiple items and you find that your orders shipping is very expensive $$$, try removing a heavier item and recalculate your total.
Please email us at info@superiorthrift with any questions.
Please Note:
If you are local, and would like to pick up the item you are purchasing in-store, please check the pickup in-store box during checkout!
If the checkbox is not checked, a shipping charge will be added to your checkout total and your item will be queued to ship!
Lost or missing Shipment?
Please contact us via email at info@superiorthrift.com
If your package goes missing contact us ASAP, so we can open up an inquiry/investigation with the shipping carrier. If you do not contact us within 30 days of the delivery window (45 days for international delivery) we will not be able to offer any sort of compensation or refund. UPS and USPS only keeps tracking information for a limited amount of time. Please be aware that “shipping confirmation”, “out for delivery” and “delivered” notices go to the email address and/or phone number you provide with your shipping information, so please provide correct information.
We are not liable/responsible for stolen packages. Our system keeps track of delivery information sent to us from UPS & USPS, and if UPS or USPS shows as delivered, we will not be able to issue a refund. Please keep on top of your tracking as it is sent with shipping confirmation and will give up to date information of where your shipment is.
If you believe that your package has been stolen, please contact your local authorities as well as the U.S. Postal Inspector (if shipment was sent via USPS). USPS has a police force that investigates mail theft. While neither of these options may be able to get your package back, they can help law enforcement better understand and map crime rates in your area.